Uncompromising British Hospitality from Arrival to Late-Night Dining
Guests have access to dedicated floor butlers from arrival, in-suite dining throughout the day and evening, and direct reservations for West End private boxes. Check-in is conducted directly within each residence on St. James's Square, accompanied by chauffeur transfers from central London terminals.
Beneath the Portland limestone foundation lies our subterranean Nero Marquina Thermal Spa — an adults-only hydrotherapy complex featuring a 20-metre heated black marble lap pool, Himalayan salt sauna, eucalyptus vitality steam rooms, and private stone treatment suites.
When evening falls, hotel residents enjoy priority balcony seating at Heliot Steak House and fast-track reception entry into the five floors of The Hippodrome Casino on Cranbourn Street without waiting in general admission queues.